Privacy Policy
Fabellene
Fabellene insists upon the highest standards for secure transactions and protection of your Personal Information and its privacy. Please read the following statement to understand our information gathering and dissemination practices.
Note: Our Privacy Policy is subject to change at any time without notice. To ensure you are aware of any updates, please review this page periodically.
Fabellene is committed to protecting and safeguarding your privacy.
This Privacy Policy describes:
The types of personal information collected on the Fabellene website
How we use and protect that information
How we may share it
How you can access, modify, or delete your personal data
How you can object to certain processing activities
By using our website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree, please do not use or access our website. This Privacy Policy is incorporated into and subject to our Terms and Conditions.
1. Collection of Personally Identifiable Information (PII)
Fabellene collects only the information necessary to provide you with a seamless skincare shopping experience.
The information we may collect includes:
Full name
Shipping and billing address
Email address
Telephone number
Date of birth (if provided)
Product preferences and purchase history
IP address
Browser type and device information
Operating system
Language preference
We do not sell, rent, or lease your personal information to third parties.
We may automatically collect certain information based on your behavior on our website to better understand our customers and improve our services. This information is analyzed in an aggregated format.
2. Payment Information
Fabellene does not collect or store your Credit Card, Debit Card, UPI, or banking details.
All payment information is securely processed through certified third-party payment gateways compliant with industry security standards.
3. Registration & Account Security
To access certain features, you may create a free Fabellene account.
During registration, we may request:
Name
Email address
Password
You are responsible for maintaining the confidentiality of your password. If you suspect any unauthorized use, please change your password immediately.
4. Technologies We Use
To enhance your experience, we may use:
Cookies
Cookies are small files placed on your device to:
Analyze website traffic
Measure campaign effectiveness
Improve functionality
Personalize your shopping experience
You may disable cookies via your browser settings, but certain features of the website may not function properly.
Web Beacons & Tracking Tools
We may use pixel tags and similar technologies to:
Track advertising performance
Understand customer engagement
Improve customer support
If you disable cookies, some tracking functionalities may be limited.
5. Use of Personal Information
We use your information to:
Process orders and refunds
Deliver products
Provide customer support
Send order updates
Improve our products and services
Detect and prevent fraud
Enforce our policies
Personalize your experience
Inform you about offers, launches, and skincare tips (with opt-out option)
We may also use aggregated demographic data for internal research and analytics.
6. Marketing Communications
Email Marketing
If you subscribe, you may receive:
Newsletters
Product launches
Skincare tips
Promotions
You can unsubscribe anytime using the "Unsubscribe" link in our emails.
SMS & WhatsApp
If you provide your mobile number, you may receive:
Order updates
Promotional messages
Product announcements
Fabellene does not charge you for these messages, but your telecom provider may apply standard charges.
Phone Calls
We may contact you regarding:
Order clarifications
Customer service support
Promotional offers (if opted-in)
7. Customized Experience
We may use your preferences and browsing behavior to recommend products tailored to your skincare needs.
8. Surveys & Promotions
From time to time, Fabellene may conduct:
Giveaways
Contests
Feedback surveys
Specific rules may apply to these activities. We recommend reviewing them before participating.
9. Employment Information
If you submit your resume to Fabellene, we will treat it as confidential and use it solely for recruitment purposes. We may retain your details for future job opportunities unless you request deletion.
10. Third-Party Links
Our website may contain links to third-party websites. Fabellene is not responsible for the privacy practices or content of these external websites.
11. Sharing of Information
We may share personal information with:
Logistics and courier partners
Payment gateways
Website hosting providers
Customer support services
Marketing service providers
These entities are authorized to use your information only to perform services on our behalf.
We may also disclose information:
If required by law
To protect our legal rights
To prevent fraud or illegal activity
12. Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, which will be required to honor this Privacy Policy.
13. Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
SSL encryption
Secure servers
Restricted data access
Regular security monitoring
However, no method of transmission over the internet is 100% secure.
14. International Data Transfers
Your data is stored and processed in India. If transferred outside India, such transfers will comply with applicable data protection laws.
15. Opt-Out & Data Removal
You may opt out of promotional communications at any time.
To update or delete your personal information, please contact us at:
16. Children’s Privacy
Fabellene does not knowingly collect personal information from individuals under 18 years of age.
17. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page. Significant updates may be communicated via email.
18. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Fabellene
Email: support@fabellene.com
Website: www.fabellene.com